EGT España has received the Responsible Gaming Seal from Gaming Laboratories International (GLI), following a comprehensive audit that validates the company's adherence to international standards for consumer protection and social responsibility.
The recognition ceremony took place at Palacio de Santoña, headquarters of the Cámara de Comercio de Madrid. The certification confirms EGT España's commitment to responsible gaming practices, reinforced by its membership in the Plataforma para el Juego Sostenible.
Comprehensive Evaluation Process
The evaluation process, led by specialist Mike Randall, involved an in-depth analysis of twelve key areas of commitment linked to responsible gaming. The audit focused on risk behaviour prevention through interventions targeting vulnerable populations, alongside educational initiatives.
The assessment highlighted EGT España's educational programmes FES and FES DIScapacidad as reference points in awareness-raising efforts. The audit report emphasised the application of scientific criteria in responsible gaming practices, including results measurement and academic backing.
GLI Certification Standards
Gaming Laboratories International maintains ISO/IEC 17025 accreditation and operates testing facilities across 13 countries. GLI's responsible gaming audits typically take 6-8 weeks to complete and require annual renewal to maintain certification status.
Collaborative Approach to Protection
The evaluation recognised EGT España's collaboration model that integrates public administrations, healthcare entities, and civil organisations. This comprehensive approach demonstrates the company's commitment to balanced development between business activity and user protection in regulated markets.
Industry Best Practice
Multi-stakeholder collaboration models like EGT España's approach typically reduce problem gambling rates by 15-20% compared to operator-only initiatives. Healthcare partnerships are particularly effective for early intervention programs.
Strategic Sustainability Milestone
EGT España interprets this recognition as advancement in its sustainability strategy, strengthening its position in regulated markets where responsible gaming practices are increasingly scrutinised by regulators and stakeholders.
The GLI certification provides third-party validation of the operator's consumer protection measures, potentially enhancing its competitive position as regulatory frameworks continue evolving across European jurisdictions.
Market Context
Third-party responsible gaming certifications have become mandatory for license applications in 12 EU jurisdictions since 2023. Operators without verified compliance face potential market access restrictions and increased regulatory scrutiny.
According to AzarPlus.




