Gaming technology provider Zitro has been awarded the Responsible Gaming Seal by Gaming Laboratories International (GLI®) in recognition of its commitment to responsible gaming practices in Spain.
The seal certifies that Zitro has been independently evaluated by GLI under the Responsible Gaming Framework criteria, which aligns with international standards recognizing global best practices in the gaming sector.
Comprehensive Evaluation Process
The audit confirms that Zitro, as an entity associated with the Platform for Sustainable Gaming (Platform for Sustainable Gaming), implements a comprehensive approach focused on player protection, harm prevention, and promoting a sustainable gaming model in Spain.
During the evaluation process, GLI analysed 12 key commitment areas that form the platform's framework, ensuring Zitro meets stringent responsible gaming standards.
Platform for Sustainable Gaming Framework
The Platform for Sustainable Gaming is a collaborative initiative that includes multiple gaming operators committed to establishing industry-wide standards. The 12 key commitment areas evaluated by GLI include player education, deposit limits, time controls, self-exclusion mechanisms, staff training protocols, marketing restrictions, data protection measures, and regular compliance auditing procedures.
Industry Leadership in Responsible Gaming
Eugenio Javier Gómez Sánchez-Biezma, Director of Institutional Relations at Zitro, received the diploma certifying this recognition.
“This seal reinforces our commitment to responsible gaming and represents another step in our sustainability strategy. At Zitro we work to consolidate a safe, transparent gaming model that is fully aligned with the best practices of the sector at national and international level.”
— Eugenio Javier Gómez Sánchez-Biezma, Director of Institutional Relations, Zitro
Strategic Implications for Spanish Market
This certification positions Zitro among operators demonstrating measurable commitment to player protection standards. The GLI evaluation framework provides third-party validation of responsible gaming practices, increasingly important as Spanish regulatory scrutiny intensifies around operator sustainability measures.
The recognition also signals Zitro's alignment with evolving European standards for gaming operator accountability, potentially setting a precedent for similar certifications across other regulated markets where the company operates.
GLI is a leading independent testing and certification laboratory for the gaming industry, operating in over 450 jurisdictions worldwide. Their certification carries significant weight because it provides third-party validation of responsible gaming practices, which is increasingly required by regulators and valued by operators seeking to demonstrate compliance credibility.
The GLI evaluation process typically takes 3-6 months depending on the complexity of the operator's systems and policies. It involves comprehensive documentation review, on-site assessments, staff interviews, and technology audits to verify compliance across all 12 framework areas.
While not legally mandatory, the certification is becoming increasingly important as Spanish regulators intensify scrutiny of operator practices. Many operators pursue voluntary certification to demonstrate proactive compliance and differentiate themselves in competitive licensing processes.
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