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SOFTSWISS unveils new Casino and Betting Terms Glossary featuring over 35 industry definitions and core metrics formulas for professionals.
Mar 5, 2026 · 3 min read

SOFTSWISS has launched its Casino and Betting Terms Glossary, positioning the resource as an essential reference tool for both newcomers and experienced professionals navigating the iGaming sector.
The newly released glossary contains over 35 iGaming definitions, providing comprehensive explanations of industry terminology alongside practical formulas for fundamental business metrics. Key performance indicators covered include Gross Gaming Revenue (GGR), Click-Through Rate (CTR), and Most Valuable Guest (MVG), among others.
The glossary features a clear organizational structure designed to help users understand the mechanics underlying critical industry metrics. This approach enables professionals to move beyond surface-level terminology and grasp the practical applications of key concepts in operational contexts.
The new resource complements the existing SOFTSWISS iGaming Glossary, which offers in-depth guides covering broader industry fundamentals. The established glossary addresses common operational questions, including sports betting odds mechanics, gamification's role in player retention strategies, and legal frameworks governing Sweepstakes Casinos.
Glossary Features
The Casino and Betting Terms Glossary includes over 35 iGaming definitions with practical formulas for business metrics. It covers essential KPIs like Gross Gaming Revenue (GGR), Click-Through Rate (CTR), and Most Valuable Guest (MVG), providing both theoretical knowledge and practical applications for industry professionals.
"As a full-scale partner with strong industry expertise, we recognise that market insight is a vital asset at every stage of business growth. That's why we focus on creating targeted materials to support our partners from initial launch to the most advanced operational stages."
— Alexandra Kavelich, Deputy CMO at SOFTSWISS
The dual-glossary approach aims to bridge theoretical knowledge with practical application, supporting professionals across different experience levels and operational stages.
SOFTSWISS has expanded its educational offerings with additional resources, including the recently published Sportsbook KPI Guide for Smarter Betting Analytics. This guide provides frameworks for moving beyond basic metrics to optimize performance drivers, profitability measures, and long-term player value calculations.
The comprehensive resource collection reflects SOFTSWISS's positioning as a knowledge-driven partner in the iGaming ecosystem. By providing structured educational materials, the company addresses the industry's need for standardized terminology and practical guidance across operational functions. The combined resources create a foundation for professionals seeking to enhance their expertise through actionable insights and established industry practices, supporting both market entry strategies and advanced operational optimization.
Educational Resource Strategy
SOFTSWISS's dual-glossary approach combines the new Casino and Betting Terms Glossary with the existing comprehensive iGaming Glossary. This strategy creates a complete educational foundation covering both specific terminology with formulas and broader industry fundamentals including sports betting mechanics and legal frameworks.
The glossary contains over 35 iGaming definitions with comprehensive explanations of industry terminology. It also includes practical formulas for fundamental business metrics such as Gross Gaming Revenue (GGR), Click-Through Rate (CTR), and Most Valuable Guest (MVG).
The new glossary focuses specifically on casino and betting terms with practical formulas, while the existing SOFTSWISS iGaming Glossary covers broader industry fundamentals. Together, they create a comprehensive educational resource addressing both specific metrics and general industry knowledge.
SOFTSWISS has also published the Sportsbook KPI Guide for Smarter Betting Analytics. This guide provides frameworks for optimizing performance drivers, profitability measures, and long-term player value calculations beyond basic metrics.
According to SOFTSWISS.

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