Spanish iGaming operator JOKERBET has secured the Responsible Gaming Seal, an independent certification that validates the company's adherence to advanced player protection, sustainability and transparency standards within Spain's regulated gambling market.
The certification has been validated by Gaming Laboratories International (GLI), recognised as one of the gaming industry's most established international certification bodies. The external audit confirms JOKERBET's operations align with key international reference frameworks.
Comprehensive Standards Assessment
The certification process evaluated compliance against standards developed by several leading international organisations, including the World Lottery Association (WLA), European Lotteries (EL), the European Gaming and Betting Association (EGBA), and the International Centre for Responsible Gambling (ICRG).
GLI's assessment covered 12 distinct areas of commitment related to active prevention and user protection. These encompass self-exclusion tools, deposit and play time limits, early detection systems for risk behaviours, and mechanisms providing access to support resources for players.
12
Distinct compliance areas evaluated by GLI
4
International reference organizations included in standards
Industry Leadership in Responsible Gaming
JOKERBET emphasised that obtaining this recognition builds upon years of responsible gaming initiatives. The operator holds founding member status within the Plataforma para el Juego Sostenible (PJS), an organisation focused on awareness, education and prevention initiatives.
Through the PJS, JOKERBET contributes to the Proyecto FES (Formación, Educación y Sensibilización), which includes programmes targeting adolescents and families, specific initiatives for people with disabilities, and projects promoting sports integrity and anti-fraud measures.
“Our commitment to responsible gaming is in the DNA of the organisation. We were the first operator in Spain to run a national television campaign specifically focused on responsible gaming, with the tagline 'There are many ways to have fun, don't always stick with the same one', and we are likewise proud to have laid one of the first stones so that the Platform for Sustainable Gaming can develop initiatives like the FES Programme and other actions like these external audits that highlight companies that care about doing things right in partnership with all like-minded operators.”
— Sadiq Mora, Operations & Marketing Director of JOKERBET
Mora also acknowledged Cristina García for her contributions to the progress and evolution of the PJS, describing the certification as "a shared success."
“This seal is another tangible proof that at JOKERBET users play on a platform that prioritises their safety above all else and whose activity is backed by a serious entity that will not evaporate overnight, as has become recurrent with other platforms without licence or experience.”
— Sadiq Mora, Operations & Marketing Director of JOKERBET
Certification Body Profile
Gaming Laboratories International (GLI) operates as one of the gaming industry's most established international certification bodies, providing independent validation services across multiple jurisdictions. The external audit methodology ensures operators meet stringent international frameworks without internal bias or conflicts of interest.
Market Differentiation Strategy
The certification strengthens JOKERBET's positioning in responsible gaming and adds external validation to the player protection policies the operator implements within Spain's regulated market framework.
JOKERBET highlighted its pioneering role in responsible gaming communications, noting it was the first Spanish operator to launch a national television campaign specifically dedicated to responsible gaming messaging, featuring the tagline "There are many ways to have fun, don't always stick with the same one." With GLI's validation secured, JOKERBET reinforces its commitment to operating standards that prioritise player welfare within Spain's competitive regulated gambling landscape.
Responsible Gaming Marketing Approach
JOKERBET's television campaign strategy demonstrates how operators can proactively communicate responsible gaming messages through mainstream media channels. The approach positions player protection as a competitive advantage rather than regulatory compliance burden, potentially influencing customer acquisition and retention in regulated markets.
